Delivery / Return policy

Shipping Methods: We offer standard and expedited shipping options to cater to your needs. Upon checkout, you will have the opportunity to select the shipping method that best suits your requirements.

Processing Time: Orders are typically processed within 1-2 business days after payment confirmation, excluding weekends and holidays. Please note that personalized or custom-made items may require additional processing time.

Shipping Time: The estimated shipping time varies depending on your location and the selected shipping method. Once your order is shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

Shipping Charges: Shipping charges are calculated based on the weight of your order and your chosen shipping method. You can view the shipping costs during the checkout process before finalizing your purchase.

Satisfaction Guarantee: We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item(s) within 30 days of receipt for a refund or exchange, subject to the terms and conditions outlined below.

Return Eligibility: To be eligible for a return or exchange, the item(s) must be unused, in their original packaging, and in the same condition as when you received them. Certain items, such as personalized or custom-made products, are not eligible for return unless they are defective or damaged upon arrival.

Return Process: To initiate a return or exchange, please contact our customer service team with your order details and reason for return. We will provide you with instructions on how to return the item(s) and assist you throughout the process.

Refund Processing: Once we receive the returned item(s) and verify their condition, we will process your refund within 3-5 business days. Refunds will be issued to the original form of payment used for the purchase.

Return Shipping: Customers are responsible for return shipping costs unless the item(s) received are defective, damaged, or incorrect. We recommend using a trackable shipping method to ensure the safe return of your item(s).